Tuition is non-refundable. If our class minimum isn't reached, then your payment will be sent back to you. We reserve the right to cancel class if there are not enough registrations in by the deadline (which is one week prior to the first class). Often our classes fill up and we have waiting list, so PLEASE register early!
You are registering for a specific slot in class. It is recommended that you commit to that time slot and that the same handler comes each week to class. Families are invited as a group to training, but there needs to be one handler in charge. The training is just as much for the human as it is for the dog. If you need to make up a class, you will need to make it up in the 6 week session you paid for. Please reach out to us and let us know when you are making up.
If you are doing a private lesson and need to cancel, please cancel with at least 24 hours notice or you will be charged for the lesson.
There is a one day charge for all boarding dogs that do not give 24 hour cancellation notices.